SideRoute

Your Handle On "Everything Else"

We know there’s lots of operational tasks that go into keeping your routes running and your customers happy. That’s exactly why we built SideRoute. A one-of-a-kind app for direct store delivery to help you handle all those service, equipment, and warehouse tasks that can throw a wrench into your daily delivery plan.

Let SideRoute track and manage vending machines, coolers, or coffee equipment you’ve placed at customer locations to keep it working properly and supporting more sales. Repair calls can be quickly dispatched to any tech by proximity or availability using the Tech Fishbowl that tracks your technicians location on an interactive GPS map.

Let SideRoute help you manage your daily warehouse operations like receiving trailers, loading-out trucks, picking orders, and checking-in routes. SideRoute is DSD specific to handle bulk pre-builds, tandem picking, and combined loads for full-service routes. These may be little things, but they’ll make a big difference in your ability to stay flexible and ahead of every delivery requirement.

Let SideRoute help you stay on top of those market development tasks like building displays and CRM visits, to maximize your brand visibility and maintain a positive customer experience.

There's So Much More To
Direct Store Delivery

At A Glance…
Others
SideRoute
Equipment Repairs, Installs, Pick-Ups, Moves, Tap Reset, and PMs
Service Level Agreements To Comply with Terms and Response Times
Flexible Service Plans To Support Regular, After, and Holiday Hourly Rates
Complete Parts Inventory For Tech Vans and Parts Room
Open Jobs Portal So Techs Can Keep Working Between Dispatched Calls
Manage Contract Equipment To Grow Your Service Game
Interfaces To National Call Centers To Receive Repair Orders Electronically
Complete Visibility To Invoices, Time Log, and Van Inventory At Check-In
Warehouse Tasks For Receiving, Loading, Picking, CheckIn, Physicals, etc.
Warehouse Location And Product Lot Detail Supported
Tandem Picking To Reduce Location Visits
Zone Picking For High Volume Or Specialty Products
Pre-build Orders For Bulk And Timed Stops
Assign And Follow Display Build Tasks To Coincide With Ads
Create Surveys To Identify Customer Needs And Expectations
Collect Pics, Shared Comments, and Feedback On Each Activity
Schedule CRM Visits To Take Action On Sales Opportunities

Field Service For
Direct Store Delivery

Easy card payment

You’ve made a big investment placing equipment on-site at customer locations. On-site means you have to react to things you can’t control like power, water supply, drainage, and plain equipment misuse. Take SideRoute with you on those service calls. We’ve got everything you need to keep every machine working and making money for you and your customer.

Complete Parts Inventory To
Reduce Downtime

Lady using trueDSD to facilitate her business.
SideRoute includes complete parts management for your vans and your parts room. Easily track van replenishments, PO’s, counter sales, and site transfers to ensure you can keep equipment downtime to an absolute minimum by having the right part exactly when your tech needs it.

what people are saying

“They’ve helped us with every requirement in our growing DSD market. We’ve never had better support.”
Tom
R&G Snacks
“The discounting and visit options are really easy to use.  Our customers always get the right price and service as scheduled.  Nothing like a happy customer.”
Margie
Pac-Co Distributing
there’s a lot to think about
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